NHS SERVICES
Working together with the NHS
Our close partnership has given us a deep understanding of the complexities of the healthcare landscape, the challenges you face as a business and the issues associated with supporting patients at home – many of whom may be suffering from complex or life limiting conditions. All of which allows us to work more effectively together, tailoring our services and packages to the needs of your organisation and your patients.
Quality and Governance
We have a robust quality and governance framework that ensures a safe, controlled and effective service in accordance with our regulatory, legal and contractual obligations.
We are committed to maintaining personal data in accordance with UK data protection legislation, and will take all reasonable steps to ensure personal data is kept secure against unauthorised access, loss, disclosure or destruction.
We are registered with the General Pharmacy Council (GPhC) for our pharmacy activity.
NHS 111:
- When the pharmacy is closed, if you urgently need medical help or advice, but it’s not a life-threatening situation, contact NHS 111, by calling 111. Information can also be accessed at www.nhs.uk
- The pharmacy is not obliged to serve violent or abusive customers.
- The pharmacy complies with the Data Protection Act and the NHS code on confidentiality.
- Contact details of NHS England (NHS England, PO Box 16738, Redditch, B979PT / england.contactus@nhs.net).
Note: Please Read it carefully.
Our NHS Services:
Electronic Prescription Service
We are able to obtain your prescriptions electronically without the need for a paper copy. Simply ask your GP Surgery to nominate our pharmacy in order for your prescriptions to be transferred to us automatically
Flu Vaccination Service
Both NHS & Private flu vaccines. This service is available at Pharmazon Homecare.
Delivery Service
Pharmacy First
Our pharmacists are now equipped to provide advice and treatment, including prescription medicine where appropriate, for seven common conditions.
How Pharmacy First can help you
Pharmacy First provides easy access to prompt advice and treatment including prescription medicines, where appropriate, for seven common conditions. Here is the list of common conditions covered alongside the age criteria:
· Sinusitis (12 years and over)
· Sore throat (5 years and over)
· Earache (1–17 years)
· Infected insect bites and stings (1 year and older)
· Impetigo (1 year and older)
· Shingles (18 years and over)
· Uncomplicated urinary tract infections (UTI) in women (16-64 years)
Please note other eligibility criteria apply. If you are outside of the criteria a pharmacist may still be able to provide advice and care such as suggesting an over-the-counter treatment or if required refer you to another healthcare provider.
New Medicine Service (NMS)
When you are prescribed a new medicine by your doctor our pharmacists can offer support and advice to ensure you take the new medication as prescribed without suffering any unwanted side effects or explain any further questions you may have. We usually do this by keeping in contact with you during the first 4 weeks of your new medicine being prescribed.
The service is only available for people living in England, and only for those who have been prescribed a new medicine for the conditions listed:
- Asthma
- Chronic obstructive pulmonary disease (COPD)
- Type 2 diabetes
- High blood pressure
- People who have been given a new blood-thinning medicine
The NMS can help:
- Improve your adherence (taking your medicines correctly) which will generally lead to better health outcomes
- Increase your engagement with your condition and medicines, supporting you to make decisions about your treatment and self-management
- Reduce medicines wastage
- Reduce hospital admissions due to adverse events from medicines